MAS if you cannot take it, don't do.

Just what is so annoying than you cannot handle the response? You advertise, you fight, you got it, but you are disappointing people - I was so annoyed that I have been trying to call the MAS hotline for 2 days - almost every hour, each time waiting for at least 10 mins listening to their IVR music + repeated message that says "our staff are still busy and will attend to you shortly". And the website www.mas.com.my is totally useless as well... see what I get...



Fantastics huh? I just wonder why you spend so much in ads but yet not a single sen to invest in your web server, bandwidth and also extra personnel to handle customers?